Terms and conditions of the service

  1. HL WORLDWIDE LOGISTICS, S. DE R. L., always recommends the use of Cargo Transport Insurance to customers, making it clear enough that ALL SHIPMENTS TRAVEL AT THE CUSTOMER’S OWN ACCOUNT AND RISK. Therefore, we are not responsible for total or partial losses, total or partial damages of merchandise that have not been insured through the Transportation Insurance Service offered by our Company.
  2. In cases of insurance claims, on shipments insured through our Service,
    a) HL WORLDWIDE LOGISTICS, S. DE R. L., only has the duty to provide the necessary documentary support for the adjuster or Surveyor assigned by the Insurer, without any type of responsibility on our part in the payment process.
    b) HL WORLDWIDE LOGISTICS, S. DE RL, reserves the right to request full payment of the freight and services invoiced for the shipment subject to claim, as a condition to provide the necessary Support in the management of insurance payment claim, even in those cases that the client enjoys a credit term with our Company, and that the invoice has not yet expired on its payment date.
    c) HL WORLDWIDE LOGISTICS, S. DE RL, clarifies to the clients that the shipments subject to claim to the Insurance must have written communication of the CLAIM OF CLAIM, via email in time and form part of the client or Beneficiary, as stipulated in the rules and regulations of the Insurance certificate that is in the possession of the client or beneficiary of the Transport Insurance.
  3. HL WORLDWIDE LOGISTICS, S. DE RL, clarifies that international cargo transport services are provided subject to space availability, acceptance by carriers or Carriers, variations in departure, transfer and arrival itineraries that may affect the estimated transit times mentioned in our service quotes.
  4. In cases in which we are nominated for the handling of Customs Procedures of their shipments, HL WORLDWIDE LOGISTICS, S. DE RL, makes it sufficiently clear to the Customers, that the declaration of the goods is the sole and exclusive responsibility of the Client, so it is not takes no responsibility for capacity rectifications, late corrections of manifests, customs repairs, fines and other penalties that your shipment may generate before the Customs and Tax Authorities, or any other governmental or private agency, as well as, port surcharges, airports, warehouses or arrests and delays of shipping lines and other companies involved in the logistics chain of the Customs Public Function, as stipulated in the current CAUCA AND RECAUCA Law, or in any other supervisory law of any other country in the world.
  5. The possession of this ORIGINAL document does not indicate that the account has been paid, consequently, it requires the corresponding PAYMENT RECEIPT.
  6. Every INVOICE accrues monthly interest after 30 days of its due date, according to the highest current Honduran national banking reserve. The interest surcharge does not indicate an extension of the term.
  7. If HL WORLDWIDE LOGISTICS, S. DE R. L., must require payments for overdue accounts to the client, by legal means, the fees and legal costs of said action are entirely at the Client’s risk and expense.